Once the ticket has been acquired through www.villasalada.es, its amount will not be changed or refunded, except in cases of event cancellation. Those cases in which the suspension or modification occurred once the show or recreational activity began and was due to force majeure will not be returned.
If suspension is made after half the show, there will be no refund. Bad weather conditions do not entitle you to return the ticket. In case of cancellation, the return may be made within fifteen days from the date of public communication of the suspension of the show. After this period, no refund will be accepted. Management / distribution expenses or inbound recovery services will not be subject to refund.
For the return, in case the client requests it, it will only be admitted in the event of a serious illness and must be justified by a medical report. Otherwise it is subject to valuation by Centro Hípico Villasalada SLU.